What to Do When Things Get Tough

January 16, 2019 Savor the Day 0

Just like staff illness (especially this time of year) can come in waves, so can busy and slow times in your practice. When things get tougher than usual, I find practices often want to start something new rather than take time to dig in and discover the root cause of the problem. It seems easier to go after a bright shiny new object or chase after whatever everyone else is doing.

If you hit a rough patch with team dynamics, cash flow, inefficient processes or something similar, I encourage you to take the time to do an analysis of what is going on. Identify trends, take a hard look at referral source changes, sub-optimized revenue streams, accounts receivable issues, patient care processes and/or any aspect surrounding the issue at hand.

I sometimes get a call to help establish a new revenue stream within a practice. I LOVE helping with such requests but often, as I ask questions to evaluate the big picture and greatest needs, I find underlying issues that should be addressed before introducing something new.

The next time you have a key frustration, I encourage you to evaluate what is going on before you decide to start something new. If you need help, you can always reach out to me for a fresh perspective. I can be reached at Karol@WeightLossPracticeBuilder.com